Terms and Conditions

Effective date: 11 September 2026
Operator: SWILLEX LTD
Postal address: 4 Latimer Street, Romsey, England, SO51 8DG
Website: badscore.co.uk
Support and service complaints: support@badscore.co.uk
Contractual notices: legal@badscore.co.uk
Privacy requests and complaints: privacy@badscore.co.uk
Terms URL: badscore.co.uk/terms
Company registration: Registered in England and Wales under company number 15770786

1. Who we are and what these terms cover

These Terms and Conditions (“Terms”) set out the rules for using BadScore, its score complication, and BadScore History where available. “We”, “us” and “our” refer to the operator identified above. “You” means the person using the relevant app. References to an “app” include the features and supporting materials we provide for that product.

BadScore is a sports scorekeeper for Apple Watch. BadScore History is a separate product for reviewing and exporting history on supported iPhone and iPad devices. Product availability, compatibility, price and included features are described in the relevant App Store listing at the time of download or purchase. Mentioning both products here does not bundle them together or promise that either will be released in every region.

These Terms must be made available before you agree to them. Where you are asked to accept them, your acceptance creates an agreement with us in addition to the applicable app licence. Simply opening a privacy page is not acceptance of a contract or consent to unrelated data processing. If you do not agree, do not accept these Terms; contact us if you have already purchased the app and need information about your rights.

2. Apple’s app licence and platform terms

The software is licensed under Apple’s Standard Licensed Application End User License Agreement (“Standard EULA”). These Terms supplement that licence with BadScore-specific information; they are not a replacement custom EULA.

The Standard EULA governs the software licence and matters it expressly addresses, including its applicable regional provisions. Apple’s App Store and other service terms also apply to your dealings with Apple. These Terms do not alter Apple’s obligations or override its applicable usage rules.

If there is a conflict, mandatory law prevails. The Standard EULA prevails on the software-licence matters it governs; these Terms govern the remaining BadScore-specific matters. Nothing in either document removes consumer rights that the law does not allow a contract to remove.

3. Eligibility and responsible access

You must be able to enter a binding agreement under the law that applies to you. If you are not, a parent or legal guardian must provide any legally required agreement or permission and appropriate supervision. Follow the age rating for the version you use and Apple’s rules for Apple Accounts, purchases and family access. An App Store age rating is not, by itself, confirmation of contractual capacity.

You do not need a separate BadScore account. You are responsible for access to your devices, subject to any legal rights you have if access is misused. Do not share your Apple Account credentials with us or another player to enable scorekeeping or support.

If you use the app on behalf of a club, employer, school or other organisation, you must have permission to do so. You must also respect the rights of people whose matches you record. These Terms do not make the app an approved school records system, a professional officiating service or an enterprise data-management service.

4. What the apps do

Depending on the installed product and version, the apps can keep scores for supported sports, manage match formats and serving information, provide score announcements and a Watch complication, retain match history, and calculate or export match statistics.

Scores and events depend on what you enter. The app does not independently watch play, detect every rally, identify the players or confirm which team you were on. You should check the selected sport, format, sides, service state and corrections during a match.

History statistics reflect recorded actions and any personal-side assignments you make. Blue and Red represent sides in a match, not persistent player identities. Team results are not individual performance measurements. Recorded duration may include breaks, incomplete records or periods when play was not taking place. Imported older records may have less detail than newly recorded matches.

Do not rely on a statistic or export as a certified competition result, medical assessment or independently verified account of a match. Where accuracy matters, keep an appropriate additional record and agree the result with the other participants or authorised official.

5. Sporting rules, safety and limitations

Scoring conventions can differ between competitions, venues, governing bodies and versions of a sport. Check that the app’s available format fits the rules of your match. A feature description does not mean that every local variation or future rule change is supported.

Unless expressly stated in the product listing, BadScore is not endorsed by a sports governing body and does not replace an umpire, referee or tournament decision. A random colour toss is a convenience feature, not an audited competition draw or gambling service.

Use your device only when safe. Stop and check the screen when needed instead of allowing interaction to distract you during play or while moving around a court. Consider other players before playing audible scores. Follow venue rules, accessibility needs and the device manufacturer’s safety guidance.

BadScore does not provide medical advice, monitor health or provide emergency assistance. These explanations do not exclude responsibility for harm where the law makes us responsible.

6. Devices, connectivity and iCloud

You need a compatible Apple device and supported operating-system version. Check the relevant App Store listing before purchasing. Certain features also depend on Apple’s services, device permissions, available storage and system configuration. Your network or service provider may charge for connectivity.

Core scorekeeping is designed to work locally without a continuous internet connection. Where available under your Apple settings, match history can synchronise automatically through private iCloud storage. The Watch can record history even if the separate History app is not installed.

Synchronisation can be delayed, interrupted or affected by limited storage, account changes, offline devices or an Apple service issue. A successful local scoring action does not guarantee that another device already has the same record. Do not assume that changing your Apple Account transfers history to the new account.

We do not promise immediate synchronisation, permanent compatibility with every device, or indefinite operation of a third-party service. We remain responsible for our own contractual and legal obligations; reference to a third-party dependency does not excuse a fault for which we are legally responsible.

7. Your records, exports and deletion

You retain any rights you have in information you enter and exports you create. We do not claim ownership of your match results or participation information. We need only the permissions necessary to provide the storage, synchronisation, display and export functions you use. These Terms do not give us a right to publish your records, sell them, use them for advertising or train AI models on them.

You may export records using the functionality available in BadScore History. Export formats contain different fields and may change as features evolve, without removing rights you have to obtain information under applicable law. Once you save or share an export, that copy is independent of the original record and may be handled by your chosen storage or sharing service.

The History app’s Delete action is reversible, not permanent erasure. It marks the match as deleted and excludes it from statistics while retaining the match, games and scoring events. The record can remain visible and be restored. Starting a new match or correcting a point also does not erase the earlier history.

There is currently no dedicated permanent-erasure command in the apps. Managing all copies may involve local app storage, shared iCloud storage, other devices, backups and exports separately. Uninstalling one app does not necessarily remove every copy. Contact us if you need help understanding the controls; we cannot access your Apple Account or remotely remove private records we do not hold.

Keep suitable copies of records that matter to you. The apps are not an archival or guaranteed backup service. This practical advice does not reduce any remedy you have where data loss is caused by our breach of contract or failure to use legally required care.

8. Acceptable use and intellectual property

Use the apps lawfully and in accordance with the applicable software licence. Do not use them to infringe someone else’s privacy or intellectual property, distribute malicious material through a support channel, obtain unauthorised access to another person’s information, or deliberately interfere with a service we operate.

When sharing a result or export, do not misrepresent it as independently verified by us or endorsed by a governing body. Do not use the app’s name or presentation to impersonate us. These restrictions do not prevent fair criticism, lawful reporting, permitted interoperability work, accessibility measures or other activities protected by law.

The app software, branding, interface and documentation belong to us or the relevant licensors. Your download does not transfer ownership of those materials. Rights concerning copying, modification and distribution of the software are governed by the Standard EULA and any applicable open-source licences.

You do not have to provide suggestions. If you voluntarily send product feedback, we may consider and implement the ideas without an obligation to pay for them, unless we agree otherwise in advance. This does not transfer ownership of your personal information, confidential material or match records, or remove rights that cannot lawfully be waived.

9. Prices, purchases and refunds

The price, currency, applicable taxes and product description shown by Apple before you confirm a purchase apply to that transaction. The current apps do not provide in-app subscriptions or other in-app purchases. These Terms do not create a recurring charge.

Apple processes App Store payments and provides its purchase-management procedures. You can request an App Store refund through Apple’s refund request process. Eligibility depends on the facts, Apple’s applicable terms and consumer law; a request is not a guarantee of a refund.

Where a statutory cancellation right applies to a digital purchase, any loss of that right through immediate supply depends on the consent, acknowledgement and other requirements imposed by law. These Terms do not themselves waive a cancellation right. Rights relating to faulty or misdescribed content are separate and remain available where applicable.

A future price change does not retrospectively change an already completed purchase. If a later product introduces a paid feature or subscription, we will present the relevant price and conditions before you choose to buy it. We will not treat your use of the current app as agreement to future charges.

10. Updates, changes and availability

We may provide updates to correct faults, improve security, maintain compatibility or change features. Install updates reasonably needed for secure and supported operation, and review any compatibility information before updating your device. We will provide updates and preserve functionality to the extent required by applicable law and our commitments to you.

We do not promise a particular roadmap, release date, additional sport or lifetime of new features unless we expressly make that commitment as part of your purchase. We will not rely on a general right to change the app to remove a paid core feature without regard to your contract or consumer rights.

If a material change or withdrawal affects a service we provide, we will give reasonable advance notice where practicable, explain relevant options and provide any remedy required by law. Urgent action may be needed for a serious security issue, legal requirement or event beyond our reasonable control. We will take reasonable steps to reduce disruption.

Offline features may continue to function after support or distribution ends, but we cannot guarantee compatibility with future Apple hardware or software. A beta build can expire under its test conditions.

11. Support and beta versions

For support, write to support@badscore.co.uk with a description of the issue and, where useful, your app version, device model and operating-system version. The support page is badscore.co.uk/support. Please omit passwords and unnecessary personal information. Our Privacy Policy explains how we handle support messages and attachments.

We will take reasonable steps to investigate reported faults. We do not promise a fixed response time, round-the-clock assistance, recovery of lost history or a remedy beyond what is required by law or expressly agreed. Statutory complaint and data protection deadlines still apply.

If you choose to use a TestFlight or other beta version, expect unfinished features, changed behaviour, interruptions or data incompatibility. Keep important records elsewhere and use the test version only if you are comfortable with that additional uncertainty. Beta warnings do not remove rights that cannot legally be excluded.

12. Consumer rights and our responsibility

If you are a consumer, you have rights under applicable law that these Terms do not exclude. Depending on the transaction and jurisdiction, digital content must meet required standards for quality, description and fitness for a purpose made known and accepted. Relevant remedies may include repair, replacement, a price reduction or refund. Required services must be provided with the legally required level of care and skill.

We are responsible for loss or damage that is a foreseeable result of our breach of these Terms or failure to use the care and skill required by law. Loss is foreseeable where it is an obvious consequence or where both parties reasonably contemplated it when agreeing. Legal rights concerning damage to a device or other digital content remain unaffected.

We do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. We do not apply a blanket monetary cap to consumers’ claims under these Terms.

The apps are supplied for personal and recreational use. Subject to mandatory law, we do not accept liability under these supplemental Terms for business losses such as lost business profits, contracts or commercial opportunities where you use them for a business purpose. An organisational user should assess whether a separate agreement or different product is appropriate.

We are not responsible for a loss to the extent it was caused by your unlawful misuse or an event for which we have no legal responsibility. An external outage does not automatically relieve us of responsibility for our own contribution to a loss. Nothing here requires you to indemnify us for every third-party claim or surrender a legal remedy.

13. Ending use and serious misuse

You may stop using the apps at any time. Ending use does not itself request a refund or erase local, cloud, backup or exported records; use the relevant purchase and data-management processes separately.

Termination of the software licence is governed by the Standard EULA. For a separate support or online service we control, we may restrict access where reasonably necessary to address a material breach, a serious security threat or a legal requirement. Where a breach can be corrected and immediate action is not necessary, we will explain it and allow a reasonable opportunity to put it right.

We do not claim a general technical ability to remotely disable your offline scoreboard or delete records in your private iCloud account. Any restriction must be proportionate and must respect applicable consumer rights. Ending the relationship does not remove rights or obligations that already arose, including a valid refund, complaint or privacy request.

14. Privacy

Read the Privacy Policy for information about local storage, iCloud, match history, diagnostics, exports, support correspondence and your choices. The policy is a notice about data handling, not a request for blanket consent.

These Terms do not authorise collection that the current app does not perform. If a later feature requires new permissions or consent, we will address those requirements separately before the relevant processing begins.

15. Changes to these Terms

We may revise these Terms for a genuine reason, such as a feature change, new legal requirement or clarification. We will identify the effective date and take reasonable steps to bring material changes to your attention before they apply, except where an immediate change is legally required.

Changes will not retrospectively reduce rights arising from an earlier purchase or an existing dispute. Where a change requires your agreement, we will request it; mere publication on a website is not a substitute. If you do not agree to a proposed material change, we will explain the available options, taking account of your existing rights.

16. Complaints, governing law and disputes

Please contact support@badscore.co.uk with a service complaint so we can try to resolve it. For contractual notices, use legal@badscore.co.uk; for a data protection complaint, use privacy@badscore.co.uk. If you use the wrong BadScore contact route, we will route your message internally without requiring you to start again or treating that as an extension of a legal deadline. You may use a regulator, court or other remedy without first waiving any rights. These Terms do not require binding arbitration, prohibit a lawful collective claim or shorten a statutory time limit.

These supplemental Terms are governed by the laws of England and Wales. This choice does not replace the Standard EULA’s provisions for disputes it governs and does not deprive you of mandatory consumer protection available under the law of your habitual residence.

Subject to those protections, the courts of England and Wales have non-exclusive jurisdiction over these supplemental Terms. A consumer may also bring proceedings in the courts of their place of residence where the law gives that right, including the relevant courts in Scotland or Northern Ireland. We will bring proceedings against a consumer only in a court permitted by applicable law.

17. General provisions and contact

If a provision cannot lawfully be enforced, the remaining provisions continue to apply where they can operate fairly without it. A delay in exercising a right does not automatically waive it.

We may transfer responsibility for these Terms as part of a genuine transfer of the app business only where doing so does not reduce your contractual or statutory protections. We will provide notice and any choices required by law. Assignment of the software licence remains subject to the Standard EULA.

Nothing in these Terms removes rights based on statements or product descriptions that are legally binding on us, or excludes responsibility for a misrepresentation where that is unlawful. These Terms do not create a partnership, employment relationship or agency between you and us.

For questions or service complaints, contact SWILLEX LTD at support@badscore.co.uk. For contractual notices, use legal@badscore.co.uk or write to SWILLEX LTD, 4 Latimer Street, Romsey, England, SO51 8DG. Privacy requests and complaints should be sent to privacy@badscore.co.uk.